Proud member of the Peterborough Ontario Health Team.
Community Care Peterborough provides transportation to medical appointments, treatments, shopping, community services, and social and recreational activities. Our clients tell us that transportation services help them remain independent and connected with the community.
Most rides take place locally and to neighbouring communities, but transportation to medical appointments outside of the County of Peterborough can be arranged.
For more information about policies and procedures impacting all our programs and services - information is linked here or about the client intake experience - information is linked here.
For more information about policies impacting transportation:
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Dedicated volunteers provide door to door service using their own vehicles. Clients must be able to get in and out of a conventional vehicle safely and independently.
A flat rate reimbursement for drivers’ out of pocket expenses such as fuel, insurance, and vehicle maintenance is paid by the client. Volunteer drivers generously donate their time to provide this service and do not receive payment for their time or accept tips.
To register for the service, clients are encouraged to contact their local Community Care Peterborough office to register.
Trained staff provide daily door to door service in an accessible van to residents of the City of Peterborough whose physical needs cannot be met through the volunteer driving service.
A flat rate fee is paid by the client.
This service is in high demand, however interested residents of the City of Peterborough are encouraged to contact Community Care Peterborough for more information.
Trained staff provide daily door to door service to offer rural transportation to residents of the County of Peterborough. Service is available to individuals with physical challenges who cannot access conventional transportation.
A flat rate fee is paid by the client. Attendants may ride free of charge. This service is supported by the County of Peterborough, the Central East LHIN and individual donations. - Schedule of Fees at April 2023
To register for the service, residents of the County of Peterborough are encouraged to contact their local Community Care Peterborough office.
Personal Support Workers (PSWs) provide transportation and accompaniment to individuals who require support to attend appointments with their primary care provider and other health services. The service is for those who require assistance beyond what is offered by a volunteer driver due to mobility or cognitive limitations.
The Access to Primary Care service is available throughout the City and County of Peterborough. There is no fee for the service.
To register for the service, clients are encouraged to contact their local Community Care Peterborough office.
"I don’t know what I would do without Community Care. The drivers are wonderful. I was basically housebound for 3 years until someone told me about the driving program.
Debbie P., age 60, Transportation client since 2013
"I am so pleased with the drivers. Everyone is so kind. I am very happy with your transportation service. I would be unable to get around without it. All of your drivers are very nice."
Erma D., age 89, Client since 2009