Peterborough, ON - FOCUS Accreditation is pleased to announce that Community Care Peterborough has been successful in its effort to be accredited by FOCUS Accreditation for four years from May 2019 – May 2023.
Powered by volunteers and staff, Community Care Peterborough supports the health and wellbeing of individuals, caregivers and communities through a network of eight offices throughout the city and county of Peterborough.
FOCUS Accreditation looks at all aspects of how an organization provides services – from how people are supported to the effectiveness of the operations. FOCUS Accreditation sent a team of five people to review Community Care Peterborough’s services onsite, for four days on April 8 – 11, 2019. The team observed how services were provided, reviewed data, and collected input from various people who have a stake in the services being provided.
One of the many strengths identified at Community Care Peterborough by the FOCUS Validators was:
- Volunteers play an instrumental role in providing services and fulfilling the mission of Community Care Peterborough. Over 800 volunteers donate a total of 100,000 hours each year. This is equivalent to 58 full-time staff. Each volunteer contributes to the success of Community Care Peterborough.
Cheryl Whiteman, FOCUS Executive Director comments, “Community Care Peterborough has successfully achieved its first FOCUS Accreditation Award. Congratulations to the entire organization for its dedication to the principles and practices of Quality Improvement. Community Care Peterborough is described by stakeholders both internal and external to the organization as an innovative, client and community focused organization with compassionate, committed staff and incredible, dedicated volunteers”.
About Community Care Peterborough
Community Care Peterborough has an ongoing commitment to clients, staff, volunteers, and stakeholders to strive for excellence in the delivery of services and programs.
Danielle Belair, CCP Executive Director comments, “We are most proud of getting this designation. We achieved 98.85% of all standards, an outstanding achievement for our first attempt. This is a substantial endeavor, and there was a tremendous amount of hard work put into the accreditation process. This was truly a team effort. We are proud of our staff and the dedication and commitment they have demonstrated in providing the best possible care to our clients.”
About FOCUS Accreditation
FOCUS is a non-profit accreditation agency for community service organizations. Created in Ontario, Canada, by the very people who use and work in these services, FOCUS reflects the culture and expectations of community service organizations in Ontario.
FOCUS accredits the whole organization, not just select programs within. The standards reflect best practice in the way services are provided as well as the effectiveness of how the organization operates. An organization that meets FOCUS’ standards can be viewed as an organization that focuses on the people it serves, and on high quality service delivery. FOCUS has accredited over 48 organizations and works with over 60 community-based groups. A full list of accredited organizations is on our website www.focusaccreditation.org
Contact: Cheryl Whiteman, Executive Director
FOCUS Accreditation: 1-866-805-2600 ext. 21
cheryl@focusaccreditation.org
www.focusaccreditation.org
